Terms of Service
Last Updated: 11 September 2026
1. Acceptance of Terms
By downloading, installing, or using any application developed by My Mate Max Apps (including My Asset Mate, My Medical Mate, My Family Tree Mate, and the rest of the "Mate" series), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please uninstall the application immediately.
2. Description of Service
My Mate Max Apps provides a suite of personal organisational tools designed for record-keeping and information management. These applications are intended for personal use only and do not constitute professional financial, legal, insurance, or medical advice.
3. User Responsibilities & Data Security
- Data Ownership: You retain full ownership of all data, photos, and documents you enter into the applications.
- Local Storage: Your data is stored locally on your device. You are solely responsible for maintaining the security of your device (e.g., using PINs or biometrics) and for performing regular backups to prevent data loss. My Mate Max Apps is not responsible for data lost due to device damage, loss, or failure to perform backups.
- Lawful Use: You agree to use these applications only for lawful purposes and will not attempt to modify, decompile, or reverse-engineer the software.
4. Intellectual Property
The "My Mate Max" brand, the mascot Max, all app logos, and the underlying software are the exclusive intellectual property of My Mate Max Apps. You are granted a limited, non-exclusive, non-transferable license to use the applications for personal, non-commercial purposes.
5. Disclaimer of Warranties
To the maximum extent permitted by law, our applications are provided on an "as is" and "as available" basis. We do not warrant that the applications will be error-free, uninterrupted, or that data will remain intact in all circumstances.
6. Limitation of Liability
To the extent permitted by law, My Mate Max Apps (and Cheryl as a Sole Trader) shall not be liable for any indirect, incidental, or consequential damages, including loss of data, financial losses, or insurance claim disputes. In no event shall our total aggregate liability exceed the amount you have paid to My Mate Max Apps for the application(s).
7. Purchases, Subscriptions & Refunds
Our applications offer a monthly subscription and a one-time lifetime purchase to unlock premium features. All purchases are processed and billed through Google Play, and are subject to Google Play's own refund and billing policies.
- Free Trial: The monthly subscription includes a 1-month free trial. If not cancelled before the trial ends, it automatically converts to a paid subscription and you will be charged the listed monthly price.
- Cancellation: You can cancel your subscription at any time via Google Play > Subscriptions. Cancelling stops future charges but does not automatically refund amounts already paid.
- Refunds: Refund requests are handled by Google Play in accordance with their refund policy.
- Lifetime Access: Purchasing Lifetime Access at any time unlocks all premium features permanently, regardless of any prior or current subscription. No credit or discount is applied for amounts previously paid via subscription.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Western Australia, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Western Australia for the resolution of any disputes.
9. Contact Us
For any legal or support enquiries, please contact:
- Email: mymatemaxapps@gmail.com
- Developer: Cheryl, Sole Trader (My Mate Max Apps)