A tenant moves out, or a guest checks out of your Airbnb, and something's missing or wrecked — a smashed TV, a burn on the couch, an appliance that's just gone. You know it wasn't like that when they arrived. Proving it is another matter.
Why "I'm sure it was fine" doesn't cut it
Bond claims and Airbnb damage claims both come down to evidence, not memory. Without a proper condition report and photos from before the stay, it's your word against theirs — and platforms and tribunals generally side with whoever can actually show something.
Furnished properties especially build up a long list of items over time — furniture, appliances, linen, small extras for guests. Most hosts and landlords don't have all of that itemised anywhere, let alone with photos and receipts.
What makes a claim or dispute go smoothly
- Photos of every room and major item, taken before every new tenant or guest
- A simple list of furniture and appliances, with rough values
- Receipts for anything expensive you've bought for the property
- All of it dated, so you can show exactly what the place looked like and when
Where My Asset Mate comes in
My Asset Mate lets you log everything in a rental or Airbnb property — photos, item details, what things cost — all kept safely on your phone, and in the cloud too if you choose.
Next time there's a dispute, you're not scrolling through old phone photos hoping you took the right one. You open the app, and your before-and-after proof is right there.
It also makes handovers faster — a quick photo update each changeover, and you've always got a current record.